Privacy & cookies
This notice explains what happens to information when you use this website or contact John Charles Shutters. It is written to be clear and practical, without unnecessary legal language.
Who is responsible
John Charles Shutters is responsible for personal information received in connection with enquiries, quotations and work. For privacy questions, email Johncharlesshutters@gmail.com or call 07956180847.
Information you provide
When you contact us, you may choose to provide your name, telephone number, email address, property or installation details, photographs and correspondence about the work you need.
The website form
The Get in touch form does not submit information to a website database. Selecting “Send message” opens your own email application. Nothing entered into the form is received by John Charles Shutters unless you choose to send that email.
How information is used
Information is used to respond to enquiries, arrange surveys, prepare quotations, carry out requested work and maintain appropriate business records. This is generally necessary to take steps at your request before a contract, perform a contract, meet legal obligations or pursue legitimate business interests.
Sharing and retention
Information may be processed by service providers that support email, website hosting, file storage or business administration where this is necessary. It is kept only for as long as needed for the enquiry or work and for applicable legal, tax, warranty and record-keeping requirements.
Your rights
Depending on the circumstances, you may ask for access to, correction of or deletion of your personal information, or ask for its use to be restricted. Contact John Charles Shutters using the details above. You can also raise a concern with the Information Commissioner’s Office.
Cookies and technical data
This website does not intentionally set advertising or analytics cookies. The hosting provider may process basic technical information, such as IP address, browser information and server logs, where necessary to deliver and protect the website. If non-essential cookies or tracking are added in the future, this notice and the site’s consent controls will be updated before they are used.
Updates
This website notice was last updated on 7 August 2026. It should be reviewed if the website, enquiry process or business use of personal information changes.